For anyone tracking down current information about the Broadway Park Hotel in Sandown on the Isle of Wight, the picture has shifted significantly. The property joined the Caledonian Travel portfolio in September 2025 and now operates under the Caledonian Island Hotel name. This article compiles verified details on location, guest reviews, dining options, and contact points, drawing from booking platforms, review sites, and official announcements.
Last checked: 2026-07-05
Hotel name: Broadway Park Hotel (now rebranded as Caledonian Island Hotel) · Location: Sandown, Isle of Wight, England · Amenities: Free WiFi, electric kettle, private bathroom · Status: Renamed and now part of Caledonian Hotel Group
How we researched this
Last checked: 2026-07-05.
Sources reviewed: official property website (Caledonian.com), Trip.com listing, TripAdvisor reviews, Feefo reviews, Facebook business page, BBC News, The Independent.
We did not conduct an on-site visit, staff interview, or independent price verification.
Snapshot: Broadway Park Hotel at a glance
- Broadway Park Hotel sits on Melville Street in Sandown, Isle of Wight, postcode PO36 9DJ. (Trip.com)
- The property holds an aggregate rating of 7.8 out of 10, classified as ‘Good’ from 121 guest reviews on Trip.com. (Trip.com)
- The hotel appears on Feefo as ‘Sandown, IOW, Bay Broadway Park Hotel’ with verified customer feedback describing it as good value. (Feefo)
- Caledonian Travel announced in September 2025 that Broadway Park Hotel was the latest property to join its portfolio. (Caledonian Travel via Facebook)
| Detail | Value |
|---|---|
| Hotel name | Broadway Park Hotel (now rebranded as Caledonian Island Hotel) |
| Location | Sandown, Isle of Wight, England |
| Address | Melville Street, Sandown, PO36 9DJ |
| Amenities | Free WiFi, electric kettle, private bathroom |
| Status | Renamed and now part of Caledonian Hotel Group |
| Aggregate rating (Trip.com) | 7.8/10 (Good) from 121 reviews |
| Review platforms | Trip.com, TripAdvisor, Feefo, Facebook |
| Tour operator affiliation | Caledonian Travel (since Sep 2025), formerly Shearings (Bay brand) |
Broadway Park Hotel Sandown
Broadway Park Hotel occupies a position on Melville Street in Sandown, a seaside town on the Isle of Wight. The property’s address, PO36 9DJ, places it within easy reach of Sandown’s beach and seafront promenade. Trip.com lists the hotel under both its original name and its new branding as Caledonian Island Hotel, reflecting the operational change that took effect in late 2025.
The property has historically catered to coach-tour groups. Feefo listings refer to the hotel as ‘Sandown, IOW, Bay Broadway Park Hotel’, a brand variant linked with tour operator Shearings. Feefo reviewers describe the property as good value, suggesting expectations should align with a budget seaside hotel rather than a luxury resort.
Caledonian Travel announced via Facebook in September 2025 that Broadway Park Hotel had joined its portfolio, signalling a shift in operator branding. The property now operates as Caledonian Island Hotel under the Caledonian Travel network.
The implication: the hotel’s identity has shifted multiple times, but its core function as a coach-tour-friendly base in Sandown remains unchanged.
Broadway Park Hotel reviews
Guest reviews paint a mixed picture of Broadway Park Hotel. On Trip.com, the property scores 7.8 out of 10 from 121 reviews, a rating described as ‘Good’. Highlights in guest feedback mention ‘delicious breakfast’ as a consistent positive point.
On TripAdvisor, a detailed 2016 review paints a less favourable picture. The reviewer described carpets and furniture as ‘grubby’, wallpaper coming away from lounge walls, missing light bulbs, and limited room cleaning. The same review noted a broken toilet seat left unrepaired for four days and poor breakfast quality when arriving after coach parties had eaten. Dietary provision for gluten-free options was also flagged as limited.
Feefo reviews offer a more recent perspective. One 4-star reviewer thanked the hotel and described it as ‘Good Value’, adding that they ‘got what it said we’d get’. This suggests that guests who understand the budget coach-tour nature of the property tend to be more satisfied.
The bottom line: the hotel receives broadly acceptable scores on aggregate, but individual experiences vary significantly. The 2016 TripAdvisor review highlights maintenance and catering issues that prospective guests should weigh against the low price point.
Broadway Park Hotel Sandown menu
Details about the specific menu at Broadway Park Hotel are limited in publicly available sources. What is clear from reviews is that food quality features prominently in guest feedback. Trip.com highlights mention ‘delicious breakfast’, and Feefo reviewers who describe the property as good value implicitly include the dining experience in that assessment.
The hotel operates a restaurant that serves breakfast and likely other meals, given its coach-tour clientele. Group catering is a standard feature of properties linked with operators like Caledonian Travel and Shearings.
What to watch: without published menus or current samples, guests should contact the hotel directly or check with Caledonian Travel for specific dietary options, particularly if gluten-free or other special diets are needed.
The Broadway Park Hotel Isle of Wight phone number
A direct phone number for Broadway Park Hotel does not appear in the sources reviewed for this article. The property now operates under Caledonian Island Hotel branding, and the most reliable route to reach the hotel is through Caledonian Travel’s contact channels.
Caledonian Travel’s Facebook announcement from September 2025 confirms the property is part of its network, making the operator the primary point of contact for bookings and inquiries.
The implication: guests searching for a phone number should contact Caledonian Travel directly rather than expecting a standalone line for the hotel.
| Specification | Detail |
|---|---|
| Property name | Broadway Park Hotel (now Caledonian Island Hotel) |
| Location | Sandown, Isle of Wight, England |
| Address | Melville Street, Sandown, PO36 9DJ |
| Number of reviews (Trip.com) | 121 |
| Trip.com rating | 7.8/10 (Good) |
| Review platforms | Trip.com, TripAdvisor, Feefo, Facebook |
| Tour operator affiliation | Caledonian Travel (since Sep 2025), formerly Shearings (Bay brand) |
| Key amenities | Free WiFi, electric kettle, private bathroom |
| Status | Active, rebranded under Caledonian Hotel Group |
Pros and cons based on guest feedback
What guests highlight positively
- Central Sandown location close to seafront
- Breakfast described as “delicious” in Trip.com highlights
- Good value for the price point, per Feefo reviewers
- Comfortable bedrooms mentioned in some reviews
Issues raised by some guests
- Grubby carpets and worn furniture noted in a 2016 TripAdvisor review
- Broken toilet fixture unrepaired for multiple days
- Limited room cleaning during stay
- Poor breakfast quality when arriving after coach groups
- Limited provision for gluten-free and other special diets
Timeline: Broadway Park Hotel’s recent history
- Pre-2025: Property operates under “Bay Broadway Park Hotel” branding, linked with Shearings coach tours.
- June 2016: Detailed critical review posted on TripAdvisor describes maintenance and cleanliness issues.
- September 2025: Caledonian Travel announces that Broadway Park Hotel has joined its portfolio, signalling a rebranding to Caledonian Island Hotel.
- 2026: Property continues to trade as Caledonian Island Hotel, with Trip.com listing a 7.8/10 rating from 121 reviews.
Our recommendation
The Broadway Park Hotel, now operating as Caledonian Island Hotel, suits travelers who prioritise affordability and a central Sandown location. Coach-tour guests form the core clientele, and the property delivers a straightforward seaside hotel experience. Independent travelers should align expectations with the budget category and check recent reviews before booking, particularly regarding maintenance and catering standards.
the-independent.com, tripadvisor.com, reserving.com, trivago.com, instagram.com, thefpa.co.uk, bbc.com
Frequently asked questions
Is Broadway Park Hotel still open?
Yes. The property operates as Caledonian Island Hotel and is accepting guests through Caledonian Travel. The September 2025 announcement confirmed its continued operation under new branding.
What dining options does Broadway Park Hotel offer?
The hotel has a restaurant that serves breakfast. Trip.com highlights describe the breakfast as ‘delicious’. Specific menu items are not available in public sources, and guests with dietary needs should contact the operator in advance.
What amenities are available at Broadway Park Hotel?
Amenities include free WiFi, an electric kettle, and a private bathroom, based on the hotel’s listing data. The property also offers on-site dining and is positioned for coach-tour group stays.
Has Broadway Park Hotel been renamed?
Yes. The property was renamed Caledonian Island Hotel after joining the Caledonian Travel portfolio in September 2025. Searches under both names will yield results for the same Sandown location.
What do recent guest reviews say about Broadway Park Hotel?
Trip.com reports a 7.8/10 rating from 121 reviews, with ‘delicious breakfast’ highlighted positively. Feefo reviewers describe the property as good value. A 2016 TripAdvisor review noted maintenance and cleanliness issues including grubby carpets and a broken toilet fixture.